Bought 6 pieces of POUNC which we love. We used for more than a mth but noted the adhesive pads for the legs kept coming off. Spoke to Urban Mood and they immediately suggested to order the screw on pads for us and had their team come in to fix it. Very impressed with excellent customer service even after sales was done. Awesome

I am satisfied with the purchase. Reply from seller was fast and answer to all my queries . Installation guys was also friendly n helpful. Happy with u guys. Keep up the good work!!

I recently purchased a table from this seller, and I couldn’t be happier with my choice! The quality is outstanding, and it looks even better in person than it did online. The delivery was prompt, and the assembly was straightforward. I was also impressed with the customer service throughout the process. Thank you.

Bought the wooden ottoman storage boxes from them and let me just say that the overall experience from start to end was very pleasant and comfortable. The team is very responsive and patient when being asked questions and accommodated with delivery dates very well for me. Thank you for helping me out with this purchase, I love the storage boxes, looks great in our room after I cleaned up abit!

Very reliable. Easy to purchase and delivery was within the estimated time. And item came very well packed and good quality. Thanks

Was looking for walnut colour dining chairs and high stools for the kitchen island. Was pretty surprised to find them at a very fair price with Urban Mood. I have ordered items from them before and i know they deliver pretty good furnitures. Left the items with them for a further 2 months cos we were renovating. At the end, when it was delivered, it was better than expected. Extremely pleased!

Table was awesome! Smooth comms from start to finish too!! Love it - dog approved too!

Love the mirror! Super heavy but it’s definitely on par with the price & it’s worth the amount paid.. Amazing follow ups before & after sale. Sucha smooth experience. Recommended.

The painting is beautiful and I have no regrets getting it. It really adds life to my house. The delivery takes a little long so do be prepared to wait for up to 1.5 months after ordering, but the end result is worth it! The installers are swift and efficient and everything was done to perfection.

Customer service personnel was fast in responding to queries. Delivery personnel provided timely updates about delivery. Prodcur delivered in tact, no damage. Great experience, and I'm very happy with my purchase. Thank you seller!

Urban mood replies promptly at any time of the day - amazing! They don’t just reply to your enquiry, they will offer more information e.g. send more photos. For delivery they kept us posted regularly and proactively checked in to ensure they can deliver. Pleased with the bar table and stools. My photos don’t do them justice. Overall a really wonderful experience.

I recently had an outstanding experience with Collectic which exceed all my expectations from start to finish. One of the highlight of my experience was the exceptional customer service. The representative that assisted me was incredibly friendly, polite and professional. Their attentiveness and expertise was evident from the start, making me valued as a customer. Thank you for making it happen!

Good customer service and very responsive. Very pleased with the quality of the rattan bar stools. It was worth the wait, thank you!

Great interaction and responsiveness. The Collective was very patient with responding to all my questions. I purchased the Solstice extendable TV console in walnut wrapped colour. The furniture piece is of good quality and looks really stylish. The delivery team also did a great job and provided regular updates on delivery timing. All in all, very satisfied!

It was a pleasant experience purchasing with Erin, Molly and Team. They were very helpful and I am pleased with my purchases. Highly recommended!

Superb service from the start till end of transaction! Seller was patient and shared photos of products I was interested/might be interested in, after telling them my house theme, even irl photos of products so that I can see its true colour and make informed choices. It felt like I was in a showroom without having to go down physically! I am very happy with my purchases!

Item reached slightly late due to shipping & logistics issue. But overall am happy ,delightful & satisfied with the purchase. Built in quality & finishing is awesome as my wife loves it. Highly recommended. Once again thank you for your prompt reply & great customer service.

The rattan arm chair is unique and gives off that rustic look if you are going for. Pre-order took a while but it was all worth it in the end. Beautiful

Fantastic leather chair, can not fault it.

Very beautiful tv console, looks better than photo after installed. Amazed at the professional customer service rendered, staff is very knowledgeable and very quick with reply and assistance. Installation staff is top tier. Very friendly and professional as well. Took good care of our TV console during installation, we are happy! Will definitely come back for other furnitures that we required.

Urban Mood offers a wide range of modern designs at great price range. Customer service is prompt in their replies and give constant updates. The lead time took over 2 months so do prepare to wait abit but I would say it was worth it. Delivery personnels was reliable. Overall, I'm satisfied with the workmanship and quality of the table and chairs. Thank you Urban Mood!

love it! love how the tv console and coffee table matches the theme of my living room. would definitely recommend others to find the right design of furniture from collectic for their home as well. 5 star service, very patient in answering my questions! thank you collectic!

The great experienced I had with these team. Their professionalism in handling my order was superb! Their updates on every single processed of my order is very much appreciated. They knew their stuff and went the extra mile. The most happiest moment was when I had received my order in time for Raya . TQ to all team.+ the compliments from relatives . They are amazed with the beautiful table! TQSM

Great deal.. the table was very beautiful.. and I'm super happy on my deal, affordable but the quality is very nice.. Will love to order more furniture from this shop . thank you so much