Urban Mood's in-house delivery teams and dedicated white glove delivery partners provide two-person local deliveries with the sole purpose of ensuring your items are delivered to you prompty and safely.
Our logistics team will contact you 3-7 working days prior to your scheduled delivery via WhatsApp/SMS/call so you can make preparations to receive your item/s. Do acknowledge our message/s within 24 hours or your delivery may be cancelled and rescheduled.
Mondays - Fridays 9am to 6pm
Saturdays 9am to 2pm
Please note that it is your responsibility to check if the item/s you purchase will fit through doors, staircases and lifts before you place your order. Product dimensions are included in the product description on our website.
Delivery & Product Assembly Charges
Delivery and assembly applies to furniture products only, and includes the unpacking, assembly of your item/s, moving of item/s into the room of choice in your home, and rubbish removal.
Product assembly does not apply to any site installation of wall art, wall mirrors, wall shelves, bathroom cabinets and basins, or any installation that requires drilling of walls.
|Product Types & Sizes||Delivery & Assembly Fee|
(e.g. rugs, pouf, stools, table lamps, accessories holders, cushions, storage boxes, etc.)
(e.g. armchairs, dining and bar tables up to 200cm, dining chairs, coffee and side tables, standing lamps, wall mirrors, standing mirrors, shelves and cabinets up to 120cm tall, ottomans, benches, etc.)
(e.g. dining and bar tables between 200cm to 240cm, bedframes, sofas, shelves and cabinets above 120cm tall, etc.)
Extra large items
(e.g. dining and bar tables above 240cm, wardrobes, loft beds, library bookshelves, and other customized items above 200cm)
Please contact our sales representatives for a quotation if you require wall mounting services.
(e.g. drilling of nails for wall mirrors, wall art, wall shelves, bookshelves, shoe cabinets, loft beds, etc.)
If your item/s cannot fit into your lift and stairwell access is required, there will be a surcharge for the additional man-effort and time needed for the delivery.
This applies to stairwell access within HDB maisonettes, condominiums, penthouses, landed property, and commercial buildings.
$10/flight (for small-medium items)
$20/flight (for large-extra large items)